Public Technical Guides

Playbooks for the AI systems buyers and engineers inspect.

Use the checklists, code, eval patterns, and migration controls directly. Each guide names the failure model, the evidence to collect, and the artifact your team should keep.

Enterprise

Enterprise-Ready AI Security

The AI Security Questionnaire Playbook

A practical, public guide to answering the AI section once, building a reusable standing pack, and keeping evidence current.

Implementation library

Diagnose the system before replacing it

Each playbook starts with a measurable failure model, preserves the parts that already work, and leaves a reusable artifact in your repository.

Reliability

AI Reliability Engineering

RAG Rescue: From Demo Retrieval to Measured Reliability

A code-forward guide to diagnosing retrieval failures, building a golden dataset, and putting RAG evals in CI.

Reliability

AI Reliability Engineering

Replacing Intercom Fin Without Losing Support Quality

A measurement-first teardown of prompts, retrieval, escalation rules, and cost-per-resolution for an owned support agent.

Reliability

AI Reliability Engineering

Security Patterns for Production MCP Servers

Auth, tenant isolation, scoped tools, audit trails, and failure containment for remote multi-tenant MCP servers.

Reliability

AI Reliability Engineering

A Two-Week Anthropic-to-Open-Source Migration Playbook

How to establish eval parity, adapt prompts, route traffic, and roll back safely during a model-provider migration.

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